यस्तै हो ।

WORD : Kafkaesque (kafkəˈɛsk) : Characteristic or reminiscent of the oppressive or nightmarish qualities of Franz Kafka's fictional world. "A Kafkaesque bureaucratic office."

EXAMPLE : I submitted my papers on 30th of November and was strictly summoned on the 15th day of submission which I obliged to. So today (17th of December) I went to collect my certificates at "Office of the Controller of Examination". An old man with a rectangular myopic glasses dismissed my papers stating his superior hasn't showed up since last 4 days. "But you called me today", I said as calmly as possible. From inside of dingy old office-window he shrugged and said, "यस्तै हो ।" And other people in line confirmed it happened to them as well.

SOLUTION : I wasn't too angry. In many ways I had expected this. It has happened to me in Nepal Medical Council and other Government Offices. And they would reject as if it was their right. No apologies. No shame. So today I decided I'd complain. But where and who to blame? I looked for a complain box, searched online, got frustrated, went for a coffee instead.

QUESTION : What do we do? Where do we complain? And who are these absent superiors? Why यस्तै हो? Did we allow this to propagate? Did I?

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